About Epoq
Formed in 1994, Epoq is a pioneer in the development of online legal document services, which are now the most widely used solutions of their kind in the UK. Typically delivered to customers by insurers, banks membership organisations and employers, our services are making access to legal services simpler than ever before.
Who we are
The Epoq team is made up of dedicated professionals from a number of fields, including IT, consumer and business law, product development, project management, customer services and business development.
Our ground-breaking technology and a fast-paced yet supportive environment means everyone has the opportunity to make a difference. A growing company, we're still small enough to care about individuals, but big enough to work with some of the UK's leading household brands.
What we do
We've developed a suite of legal services that combine to make getting legal matters sorted as straightforward as possible. These services include hundreds of legal documents, contracts and letters, a team of lawyers on hand for document reviews and legal advice 24/7, and extensive jargon-free guides to the law, all conveniently available online or over the phone.
How we do it
We've developed an innovative system called Rapidocs®, which makes the process of creating even complex legal documents quick and easy. Essentially, Rapidocs® replicates online the face-to-face question and answer session a solicitor would normally have with a client when drafting a legal document. The system includes extensive guidance notes and plain-English explanations so that anyone, even those with no legal knowledge or experience, can complete a document conveniently at a time and place that suits them.
The management team
Get in touch
Don't hesitate to call, email or complete our online enquiry form
020 8731 2424 / info@epoq.co.uk / online enquiry form
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Hillel Horwitz, Chief Operating OfficerAs COO at Epoq, Hillel's role is to help formulate strategic and operational objectives of the company and to ensure they are achieved through leadership of the Epoq team. Hillel graduated from University College London with a degree in Economics, before starting his career on NatWest's graduate training programme. After four years spent in branch and mid-corporate lending, he was promoted to Assistant Manager on a leading IT project. He then became Senior Operations Manager of a Bank of Ireland subsidiary, which ran the Post Office's foreign exchange service, overseeing 50 staff. In just four years, Hillel helped take the subsidiary from a 0% to a 12% market share. |
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Richard Cohen, Executive Chairman & Head of PartnershipsRichard founded Landau & Cohen Solicitors before joining Epoq in 1998 as Joint CEO, and is now Executive Chairman & Head of Partnerships. He served on the Solicitors Regulation Authority working group for the introduction of alternative business structures, and contributed to the Legal Services Institute's study on the Legal Services Act and the Legal Services Consumer Panel relating to referrals. Richard has presented at a number of conferences and seminars, including those hosted by the Law Society, Central Law Training, LawNet, IRIS and the College of Law. In 2011, Richard was nominated for the FT Innovative Lawyers Legal Innovator of the Year Award. |
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Grahame Cohen, Founder & CEO Epoq North AmericaGrahame originally founded Epoq in the UK and is now CEO of Epoq in North America, where he's focussing his time and skills on growing the business. For over a decade, Grahame has been involved assessing and implementing document automation and web technologies that leverage trends in the legal services market. He has been instrumental in building relationships with some of the largest banks and insurance companies that now use Epoq's services for their customers. Grahame has presented at numerous conferences and seminars and holds a first-class honours degree in Finance from City University (Cass Business School). |
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Paul Collins, Chief Technical OfficerA software professional of over 20 years' standing with a focus on interface design, UX and system workflows, Paul joined Epoq in 2008. He's responsible for setting and fulfilling the company's development strategy, as well as managing the development team. His particular focus is on product development and enhancement, so he personally oversees major projects where new technology is deployed. Initially, Paul studied Imaging Sciences, leading to him working in international software development/management for Fujifilm and Global Graphics, serving major client accounts such as Microsoft and Hewlett-Packard. He also spent several years as a senior management consultant for Trinity Horne, working on business improvement and efficiency projects for the likes of Cable & Wireless, Anglian Water and United Utilities. |
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Alex Cotham, Global Head of ContentAlex has led Epoq's legal content team since 2010 and is experienced in running teams that create and maintain high volumes of valuable, user-friendly online content. Having previously worked in content management roles at Booking.com, at Epoq he's ultimately responsible for the quality and accuracy of every Rapidocs document and law guide across Epoq's vast library. With a degree in English from Cambridge, Alex has a keen interest in combining linguistic techniques with UX principles to make complex legal concepts accessible to everyone. |
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Mandip Sanghera, Legal Advice & Review Centre ManagerMandip has worked in the legal services sector for over 25 years. Prior to joining Epoq, she worked for Firstassist/Capita, which was one of the leading helpline providers in in the UK. She managed a team of lawyers, as well as a large insurance company's notification of legal expenses policies on behalf of their clients. Mandip joined Epoq in 2015 and is responsible for managing the company's legal helpline and customer services teams. She undertakes day to day management of the department, with a focus on ensuring that Epoq provides an exceptional service to its clients. She also ensures that all the departments' objectives are met and delivered in accordance with agreed service levels. Mandip is a qualified solicitor and is also Epoq's Compliance Officer for Legal Practice (COLP) and works with the Board to ensure that Epoq meets all its regulatory obligations. |
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Michael Symons, Chief Executive OfficerMichael qualified as a solicitor in 1979 and subsequently set up a legal practice, which he ran from 1980 to 1987, before diversifying into property development in 1985. In 1992, Michael co-founded the Helphire Group plc, which listed on the Main Market of the London Stock Exchange in 1997. Michael ran the company as Chief Executive and subsequently moved to the role of Executive Chairman. In early 2005, he co-founded the LAMP Group Limited, a specialist legal expenses insurer, for which he is Executive Chairman. He joined Epoq as a non-executive director in 2006. |