Who we are

Formed in 1994, Epoq is a pioneer in the development of online legal document services, which are now the most widely used solutions of their kind in the UK. Typically white-labelled and delivered to customers by insurers, banks and affinity groups, our services are making access to legal services simpler than ever before.


Online Legal Services

What we do

We've developed a suite of legal services that combine to make getting legal matters sorted as straightforward as possible. These services include hundreds of legal document templates, a team of lawyers on hand for document reviews and legal advice 24/7, and extensive jargon-free guides to the law, all conveniently available online or over the phone.

How we do it

We've developed an innovative system called Rapidocs®, which makes the process of creating even complex legal documents quick and easy. Essentially, Rapidocs® replicates online the face-to-face question and answer session a solicitor would normally have with a client when drafting a legal document. The system includes extensive guidance notes and plain-English explanations so that anyone, even those with no legal knowledge or experience, can complete a document conveniently at a time and place that suits them.


Make law easy

Our values

Our values underpin everything we do. They include continuous improvement, commitment to quality, exceptional service and teamwork. We're always open and transparent and genuinely care that our customers' legal needs are met with efficiency, friendliness and empathy.

Our People

The Epoq team is made up of dedicated professionals from a number of fields, including IT, consumer and business law, product development, project management, customer services and business development. Our ground-breaking technology and a fast-paced yet supportive environment means everyone has the opportunity to make a difference. A growing company, we're still small enough to care about individuals, but big enough to work with some of the UK's leading household brands.

The management team

Hillel Horwitz, Chief Executive Officer

Hillel Horwitz

As CEO at Epoq, Hillel's role is to help formulate strategic and operational objectives of the company and to ensure they are achieved through leadership of the Epoq team. Hillel graduated from University College London with a degree in Economics, before starting his career on NatWest's graduate training programme. After four years spent in branch and mid-corporate lending, he was promoted to Assistant Manager on a leading IT project. He then became Senior Operations Manager of a Bank of Ireland subsidiary, which ran the Post Office's foreign exchange service, overseeing 50 staff. In just four years, Hillel helped take the subsidiary from a 0% to a 12% market share.

Richard Cohen, Executive Chairman & Head of Partnerships

Richard Cohen

Richard founded Landau & Cohen Solicitors before joining Epoq in 1998 as Joint CEO, and is now Executive Chairman & Head of Partnerships. He served on the Solicitors Regulation Authority working group for the introduction of alternative business structures, and contributed to the Legal Services Institute's study on the Legal Services Act and the Legal Services Consumer Panel relating to referrals. Richard has presented at a number of conferences and seminars, including those hosted by the Law Society, Central Law Training, LawNet, IRIS and the College of Law. In 2011, Richard was nominated for the FT Innovative Lawyers Legal Innovator of the Year Award.

Grahame Cohen, Founder & CEO Epoq North America

Grahame Cohen

Grahame originally founded Epoq in the UK and is now CEO of Epoq in North America, where he's focussing his time and skills on growing the business. For over a decade, Grahame has been involved assessing and implementing document automation and web technologies that leverage trends in the legal services market. He has been instrumental in building relationships with some of the largest banks and insurance companies that now use Epoq's services for their customers. Grahame has presented at numerous conferences and seminars, most recently for the Law Society and holds a first-class honours degree in Finance from City University (Cass Business School).

Andrew Walker, Commercial Director

Andrew Walker

As Commercial Director at Epoq, Andrew is responsible for setting the company's commercial strategy and delivering new revenue streams to the business through direct sales and partnerships. He is also responsible for the delivery of sales, marketing and business development activities. Andrew holds a BSc. in modern languages and applied linguistics from Aston University and completed his graduate training with the Sony Corporation. Having worked for both 'boutique' and blue-chip organisations in the professional consulting sector, he has a very broad-based background on which to draw. Immediately prior to joining Epoq Andrew worked for global information and compliance services provider Wolters Kluwer where he was Business Development Director in the £30m Croner business.

Paul Collins, Chief Technical Officer

Paul Collins

A software professional of over 20 years' standing with a focus on interface design, UX and system workflows, Paul joined Epoq in 2008. He's responsible for setting and fulfilling the company's development strategy, as well as managing the development team. His particular focus is on product development and enhancement, so he personally oversees major projects where new technology is deployed. Initially, Paul studied Imaging Sciences, leading to him working in international software development/management for Fujifilm and Global Graphics, serving major client accounts such as Microsoft and Hewlett-Packard. He also spent several years as a senior management consultant for Trinity Horne, working on business improvement and efficiency projects for the likes of Cable & Wireless, Anglian Water and United Utilities.

Michael Symons, Non-Executive Director

Michael Symons

Michael qualified as a solicitor in 1979 and subsequently set up a legal practice, which he ran from 1980 to 1987, before diversifying into property development in 1985. In 1992, Michael co-founded the Helphire Group plc, which listed on the Main Market of the London Stock Exchange in 1997. Michael ran the company as Chief Executive and subsequently moved to the role of Executive Chairman. In early 2005, he co-founded the LAMP Group Limited, a specialist legal expenses insurer, for which he is Executive Chairman. He joined Epoq as a non-executive director in 2006.

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